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Terms & Conditions
Terms & Conditions GeneralBy accessing our website, you agree to these Terms & Conditions. Please read them carefully before making a purchase. Products & AvailabilityWe strive to display accurate product descriptions. However, slight variations in color or texture may occur. Availability is not guaranteed. PricingPrices are listed in the currency shown at checkout and may change without notice.Customers are responsible for any applicable customs or duty fees. Order ConfirmationAfter placing an order, you will receive an email confirmation. We reserve the right to cancel orders in cases of suspected fraud... Read more...
Privacy Policy
Privacy Policy Your Privacy MattersWe respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information. Information We CollectWe may collect: Name and contact details Shipping and billing address Payment information (processed securely by third-party providers) Browsing behavior and preferences Order history How We Use Your DataYour information is used to: Process and deliver orders Improve your shopping experience Provide customer support Send order updates and promotional messages (with consent) Prevent fraud and ensure secure transactions Data ProtectionAll personal... Read more...
Returns Policy
Returns Policy Return WindowWe accept returns within 14 days of delivery for items in unused, original condition. Eligibility RequirementsTo qualify for a return, items must: Be unused and unworn Include all original tags, packaging, and accessories Show no signs of damage or wear We reserve the right to refuse returns that do not meet these conditions. How to Request a ReturnPlease contact our Customer Care team with your order number. We will provide instructions and a return address. Return Shipping CostsReturn shipping fees are the responsibility of the customer unless... Read more...
Shipping Policy
Shipping Policy Processing TimeAll orders are processed within 1–2 business days. Once your order is confirmed, you will receive an email with your order details and a second email with tracking information as soon as your package ships. Shipping Methods & Delivery TimesWe offer secure, fully traceable shipping options: Standard Shipping: 3–7 business days Delivery times may vary depending on your location and courier availability. Shipping CostsShipping rates are calculated at checkout based on your destination and selected shipping method. Free shipping may be available during special promotions. Order TrackingOnce... Read more...
Customer Care
At our boutique, we believe luxury isn’t just found in the products—it’s found in the experience. That’s why our Customer Care team is committed to offering thoughtful, friendly, and detail-oriented support at every step of your journey. Whether you’re exploring our bestselling designer bags, looking for recommendations that match your style, or tracking an order, we’re here to make everything feel easy and enjoyable. We pride ourselves on quick responses, clear communication, and genuine care. No question is too small, and no request is too much—your comfort and confidence matter... Read more...
Rechtliche informationen
Rechtliche Informationen – Lisé Willkommen auf der rechtlichen Seite von Lisé. Hier finden Sie wichtige Informationen zu unseren Allgemeinen Geschäftsbedingungen, Datenschutzrichtlinien und anderen rechtlichen Dokumenten, die für Ihre Interaktion mit unserer Marke und den Produkten, die wir in Deutschland und der EU anbieten, gelten. 1. Allgemeine Geschäftsbedingungen Unsere Allgemeinen Geschäftsbedingungen beschreiben die Rechte und Pflichten, die gelten, wenn Sie Produkte von Lisé kaufen, unsere Website nutzen oder mit uns kommunizieren. Durch die Nutzung unserer Website oder den Kauf von Produkten von Lisé erklären Sie sich mit den Bestimmungen dieser Bedingungen... Read more...